On 7 May I requested a Bolt ride from Likoni Road near the mosque to Norwich Union House in the CBD. However, no driver picked me up and there was no ride at all, yet I was still charged KSh 180 for this trip. I have not been able to use the service for this booking and therefore I kindly request a full refund of the KSh 180 that was charged for a ride I never received.
Today, on 3 March 2026, at around 1:30 pm in Taif, Saudi Arabia, I requested a ride through the Bolt ride‑hailing app. The driver never arrived to pick me up, yet the trip was still marked as completed in the app, and I was charged for a ride that did not take place. For this incomplete ride, a tota...
We scheduled a Bolt journey on May 22 since it seemed quick and simple, but midway through the driver stopped haphazardly to perform a personal errand—something we clearly never agreed to. Guess what? We waited there waiting while he vanished for some many minutes. For that period we still were char...
I used a Bolt ride-hailing service on 17 December 2025 at around 13:00 from Kolonnade Mall KFC in Pretoria. I entered the vehicle at the KFC pickup point, placed my power bank and Wi‑Fi router on the back seat, and then briefly got out of the car to wave to my brother so that he could see which vehi...
On May 9th, I took a ride in Panama City using the inDrive app. The fare was $7.80, and I paid the driver $20 in cash. However, instead of giving me back my $12.20 in change, the driver quickly drove off before I could say anything. This is completely unacceptable and feels like outright theft. The...
On Friday, November 28, I attempted to order a taxi through the Yandex Go app and entered my card information. The fare was clearly shown as $3, and since no driver was found, I canceled the request. However, even though I never took the ride, the amount was still charged to my account. When I conta...
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