I used a Bolt ride-hailing service on 17 December 2025 at around 13:00 from Kolonnade Mall KFC in Pretoria. I entered the vehicle at the KFC pickup point, placed my power bank and Wi‑Fi router on the back seat, and then briefly got out of the car to wave to my brother so that he could see which vehicle we were supposed to take to our drop-off at 1150 Steve Biko Drive in Gezina. While I was outside the car, the driver, whose name is Joseph and who was driving a white Toyota Corolla, drove off with my belongings still on the back seat. I reported this incident via Bolt’s Facebook Messenger chat service, but I have not received any response so far. My power bank and Wi‑Fi router are important for my daily use, and I am very concerned that they have not been returned. I kindly request that Bolt urgently assist in contacting driver Joseph and retrieving my power bank and Wi‑Fi router from him, and arranging for them to be returned to me as soon as possible.
On 3 December 2025 at around 18:38 I requested a Bolt car ride from Zama Zama tuckshop in Klipspruit, Soweto, South Africa, to 36905 Red Eye Street, Protea Glen, Soweto. We were two passengers in the car. The car was a Toyota Etios with registration number HJ52H***, the driver’s name was B*** and th...
Bolt charged €215 for a ride I never took. Out of nowhere, I got an email stating the driver charged me for a 2.5-hour ride—which is quite ridiculous for such a little distance. Not even made it inside the car! I emailed customer service via the app and reached out through it, but their reply disapp...
We scheduled a Bolt journey on May 22 since it seemed quick and simple, but midway through the driver stopped haphazardly to perform a personal errand—something we clearly never agreed to. Guess what? We waited there waiting while he vanished for some many minutes. For that period we still were char...
I requested a ride through Bolt to get to my school. The fare shown when I booked the trip was ₱69. When I arrived at my destination, I was charged the expected ₱69—but immediately afterward, I noticed an additional charge of ₱76. I checked my Bolt app, and it only shows the ₱69 trip as completed an...
On the morning of November 20, 2025, at 09:20 in Ankara, Yücetepe Mahallesi, Çankaya, I requested a ride through the Yandex Go app. The app first displayed a message saying “your car has arrived,” but there was no vehicle anywhere nearby. Then the screen suddenly changed, and it showed that the car ...
Comments