On May 9th, I took a ride in Panama City using the inDrive app. The fare was $7.80, and I paid the driver $20 in cash. However, instead of giving me back my $12.20 in change, the driver quickly drove off before I could say anything. This is completely unacceptable and feels like outright theft.
The driver was operating a gray Hyundai Atos (plate EB7575), and the name shown in the app was E*. I immediately tried to report the incident both through the app and by sending an email to inDrive support, but I’ve received no response whatsoever.
It's extremely frustrating to feel ignored after being cheated. I trusted this platform and paid honestly, yet I’m left with zero support and a financial loss. I demand that inDrive refund the missing ₺ equivalent of the $12.20 immediately and take action against the driver for such dishonest behavior.
If this is how inDrive handles problems, I’ll seriously reconsider ever using or recommending this app again.
On November 29, 2025, at around 21:43 in Ankara Sincan, I took a taxi ride via Yandex Go and encountered a major discrepancy between the fare shown in the app and the amount the driver charged me. Although the app displayed a fare of $18, the driver took $26 from me, and I had no choice but to pay i...
I recently used the inDrive app for a taxi ride, and the initial fare was listed at 280₺. Once we reached my destination, the app showed a final charge of 243₺, which seemed reasonable. However, inDrive still billed me the original 280₺, then claimed there was an extra fee because I chose to pay by ...
I used the inDrive taxi app to request a ride on a route I frequently take. The normal fare is ₺280, but I was in a hurry and accepted the driver’s ₺390 offer via POS payment. However, the driver took a longer route and, near the destination, told me, "It gets too complicated from here, so walk the ...
On November 27, 2025, between 12:35 and 13:00, I ordered a taxi through the Yandex Go app to travel from Buca, İzmir to the bus terminal. Before the ride, the app showed an estimated fare of $11, but after the ride, $19 was withdrawn from my bank account. I understand that a small fare variation can...
I booked a ride with inDrive, clearly informing the driver from the start that we had a device to transport, which was small enough to fit in the car. It was urgent, and we needed to get it to another location as soon as possible. The app showed a 7-minute arrival time, but the driver took 18 minut...
Comments