Bolt Driver Made A Personal Stop and I Was Charged
We scheduled a Bolt journey on May 22 since it seemed quick and simple, but midway through the driver stopped haphazardly to perform a personal errand—something we clearly never agreed to. Guess what? We waited there waiting while he vanished for some many minutes. For that period we still were charged. We were late and the excursion turned out costing extra. When I got Bolt support anticipating a clear refund, they admitted the driver took a diversion but refused to reimburse the whole money as the ride was "technically completed." In fact? Not good. Consumers should not be paying for personal errands run by drivers. I have asked multiple times, but still no appropriate answer. Think twice before using Bolt; they obviously lack your back.
