I bought a BMW Prime membership but I regretted buying it. It deals with its customers with lowly people, and there is a possibility of being beaten and insulted by the representatives of the companies from which the members receive service. I had a car washed today with the BMW Prime Otowınn service. The owner of the washing company scolded the car washers, saying that they could not deal with the car that came with the Otowınn with me, make two whistles and send them. When I said that this behavior was wrong in my presence, he used insulting words like I don't talk to you as a man. Then someone intervened. If I react, maybe they will beat me. Pity, look at the people BMW is addressing us to. The representatives at the authorized service are different, the people they deal with are different. Please don't contact us with people you wouldn't be dealing with yourself. Give importance to your customers.
Two months ago, I encountered an issue with BMW Prime Plus failing to remove an expired car wash code. Since then, I have been charged the Prime membership fee while also paying separately for every car wash. Despite calling customer service over 50 times, I keep getting the same response: "We are r...
The BMW 120 vehicle with 41 DS 7** license plates, which I bought from İzmit Öztorun Oto on November 30, 2024, gave an 'electrical feedback' warning after 1 month. Since there was no problem in the operation and movement of the vehicle, I thought that the battery was weakened and I used it for a whi...
I really don't recommend buying a BMW electric vehicle! I bought something, it stopped working, and nobody wants to help me. First, it's important to know that not all BMW-authorized service centers provide support for electric cars. My car isn't even a year old yet. It's a fully electric model that...
Even though I have been driving a BMW for the past five years, I have to say that the "Ege Servis" service center is the absolute worst BMW service center I have ever dealt with. Their customer service is nowhere near the level of quality one would expect from BMW. It is very disheartening to learn ...
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