On November 30, 2022, I bought a brand new BMW 320i from the Borusan dealer in Avclar. But ever since I bought it, I have had problems with multimedia all the time. They took my car to the service center once and kept it there for two or three days. They told me that it was fixed, but they didn't tell me what they did. It's been hard to talk to them. When I call customer service, they say that someone from the service center will get back to me, but no one has called me in the last two days. Did they care about the car only until it was sold? This is not okay, and I want something to be done right away to fix it.
We bought a BMW iX car from Borusan Avcılar in Istanbul in October 2022. In July 2023, the car had a problem with one of its headlights, so we quickly let the service center know about it. They said it was a software problem and gave us the car back a few days later. Unfortunately, the problem happe...
On May 2, 2024, we obtained an expert service at Borusan Avcılar BMW Authorized Service for the BMW 320i Sedan with license plate 34Z**448, which we were considering buying. Our expectation was to have any deficiencies in the car identified and communicated to us. Ultimately, they informed us that t...
I brought my BMW to the official service since I heard the software needed an update. The service team acknowledged that the software was old, but they kept dodging the update with unclear reasons. I left my car at the service center for a whole week, but they didn't do anything. Whenever I asked fo...
On December 31, 2022, I purchased a brand new BMW X3. The car broke down on a long trip the day I bought it, with the warning "reduced power." After only 1,000 km, I had to have the car towed to the Kayseri service center on January 10th, 2023. The dealership reported that they had performed a softw...
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