1
Umut is completely dissatisfied with the result

My BMW Stayed in Service for a Week but the Software Was Still Not Updated

profile
Umut
May 07, 2025 10:39 am
56

I brought my BMW to the official service since I heard the software needed an update. The service team acknowledged that the software was old, but they kept dodging the update with unclear reasons. I left my car at the service center for a whole week, but they didn't do anything. Whenever I asked for more details, I just got vague answers, and the problem was never really tackled. I contacted Borusan Oto directly, expecting them to handle the issue, but I haven't heard back from them. Not having my car for this long and not seeing any real progress has made me feel overlooked. I thought I would get better care and professionalism from a brand like BMW and its official service network.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

BMW X1 Navigation System Update Request

profile
Özen
May 10, 2024 6:14 pm
29
BMW X1 Navigation System Update Request
BMW X1 Navigation System Update Request

Continuous Multimedia Problems with my New BMW 320i

profile
Salih
April 07, 2023 7:42 pm
13
Continuous Multimedia Problems with my New BMW 320i
Continuous Multimedia Problems with my New BMW 320i
5
Merve is very satisfied with the result
Resolved

Faulty BMW 216d Gran Coupe M Sport

profile
Merve
July 11, 2023 12:16 pm
30
"I am very pleased because they treated me with a very friendly attitude, understood me, and approached with a solution-oriented mindset. Thank you..."
1
Nazmi is completely dissatisfied with the result

BMW 3-Series Turbo Warranty Fail! Service Denies Loaner Car

profile
Nazmi
October 03, 2025 1:58 pm
37
1
Karcevik is completely dissatisfied with the result

BMW Software Nightmare: Engine Light Fixed, Breakdown Again!

profile
Karcevik
November 10, 2023 12:36 pm
15
Report a Similar Issue