BMW 320 Diesel xDrive Plastic Deterioration Under Windshield

BMW 320 Diesel xDrive Plastic Deterioration Under Windshield
BMW 320 Diesel xDrive Plastic Deterioration Under Windshield
BMW 320 Diesel xDrive Plastic Deterioration Under Windshield
BMW 320 Diesel xDrive Plastic Deterioration Under Windshield
December 9, 2025 3:42 PM88

I own a BMW 320 diesel xDrive, and about a month ago, I noticed that the plastic part under the front windshield had started to rot. Since then, the condition has worsened, and the plastic now looks worn and damaged in a way that I do not find acceptable for this class of vehicle. I went to the Kosifler service center in Samsun, where I live, and they examined the part and stated that it needed to be replaced. I was informed that the cost of this replacement would be around 6,k, and that it would be a paid process.

This part has never been replaced before, either under warranty or as a paid repair. I believe the rotting of the plastic under the windshield is not a user-related issue but a material or production quality defect, and I find it disappointing that such a component deteriorates in this way.

I request that this part be replaced free of charge as a gesture of goodwill and customer satisfaction, and that the necessary support be provided to resolve this issue without cost to me.

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