I own a BMW 320 diesel xDrive, and about a month ago, I noticed that the plastic part under the front windshield had started to rot. Since then, the condition has worsened, and the plastic now looks worn and damaged in a way that I do not find acceptable for this class of vehicle. I went to the Kosifler service center in Samsun, where I live, and they examined the part and stated that it needed to be replaced. I was informed that the cost of this replacement would be around 6,k, and that it would be a paid process.
This part has never been replaced before, either under warranty or as a paid repair. I believe the rotting of the plastic under the windshield is not a user-related issue but a material or production quality defect, and I find it disappointing that such a component deteriorates in this way.
I request that this part be replaced free of charge as a gesture of goodwill and customer satisfaction, and that the necessary support be provided to resolve this issue without cost to me.
The BMW 520 I bought in November 2022 has cracked the glass for the 3rd time in 1 year. I had my first glass change and my second glass change at Kosifler Auto. Since I only used my car for intercity trips, 1 month after the replacement, while going to Edirne, the windshield of the vehicle suddenly ...
On September 1, 2025, at 9:00 AM, I returned my BMW 3.20 model, license plate 34 GLN 031, to the Antalya Kosifler service center due to rodent damage. The service representative stated that the repair time would be 15 days, and since this period was also included in the documents, I was only able to...
I took my 2013 BMW 116d to Borusan Çayyolu Service on October 19, 2023, due to deformations and issues with the vehicle. After inspecting the car, they found that the front windshield seal had melted, the rear right LED taillights had significantly dimmed, and there were peeling issues with the gear...
I own a 2012 BMW xDrive vehicle with approximately 80,000 km on it. A while ago, I began to feel a power loss in the vehicle, as if there was a slight fuel blockage, like someone was pulling it back intermittently. In Alanya, the car was connected to a device, and it showed a fault related to the ex...
Comments