I took my 2023 BMW 520i M Package to Özgür Oto Denizli for its 30,000 km maintenance. Using the key reader, they quoted the service cost as ₺13,000. The receptionist and service manager, Mr. M******, confirmed this price after an initial inspection. Thirty minutes later, they sent a photo and claimed the air filter needed replacing, charging an extra ₺2675. The air filter should be a standard replacement in every maintenance. This situation is truly absurd. Due to the attitude of Özgür Oto's authorized service, I will never purchase a BMW vehicle again. Furthermore, I can't understand how a reputable brand like BMW could authorize such a subpar and malicious firm.
On May 31, 2023, I became the proud owner of a BMW 520i Msport. I enjoyed it in Istanbul and even took a couple of trips to Marmaris. My second visit to Marmaris was on July 25, 2023. After a pleasant 20 days there, my car's air conditioner began acting up—no cooling and a disturbing noise. It was e...
I took my R 1250 GS Adv motorcycle with license plate 35 *** 319 to Ozgorkey BMW authorized service on 06/19/2023 for its 1000 km maintenance. Despite seeking confirmation from my Istanbul friends, when I learned from Mr. G** that the service fee was applied as 5200 TL during the service record open...
My 2021 BMW 520i, first registered on 03/01/2022, with only 10,800 kilometers, is under a 2-year warranty that extends until 29/12/2026. However, my vehicle recently experienced a battery issue, triggering the engine warning light. Consequently, I took it to Borusan Oto Balgat Ankara authorized serv...
On May 2, 2024, we obtained an expert service at Borusan Avcılar BMW Authorized Service for the BMW 320i Sedan with license plate 34Z**448, which we were considering buying. Our expectation was to have any deficiencies in the car identified and communicated to us. Ultimately, they informed us that t...
The BMW 520 I bought in November 2022 has cracked the glass for the 3rd time in 1 year. I had my first glass change and my second glass change at Kosifler Auto. Since I only used my car for intercity trips, 1 month after the replacement, while going to Edirne, the windshield of the vehicle suddenly ...
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