2015 BMW 118i Windshield Seal Deteriorated, Causing Water Leaks

I own a BMW 3.20i, and I recently noticed corrosion on the grille protectors located at the bottom of the front windshield. When I took the vehicle to the service center, they showed no intention of addressing the issue, which left me genuinely concerned about both the quality of the part and the lack of support. I believe this problem should be covered under a free replacement campaign, and I’m kindly asking BMW to review the situation, contact me as soon as possible, and replace the defective component without any additional cost.
Dear Kağan B., You can access the surveys by clicking the links in the emails or SMS messages sent to you. Additionally, after logging into your account on our homepage with your password, you can click the 'My Complaints' button in the menu under your profile photo to list your complaints, and then access the survey by clicking the 'Evaluate' button on the right side of the complaint you wish to fill out and rate. Best regards, BMW Communication Center
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