I'm trying to contact Binomo live support, but the system only offers assistance in English. This is incredibly frustrating because I don’t speak English, and I shouldn’t be expected to in order to use a platform that originally supported my language. When I first signed up for Binomo, live chat support was available in Turkish, and that’s the language my account is set to.
Now, there is no option to switch back to Turkish, and I feel completely abandoned as a user. It’s not acceptable to remove native language support without notifying users or offering an alternative. Not everyone is fluent in English, especially on financial platforms where precision matters.
I demand that Turkish language support be restored immediately to live chat and customer service. As a Turkish-speaking user, I expect access to help in my language—just as I had when I opened the account.
I have been experiencing a serious issue with the Mexc exchange Android app since February 2025, when the Turkish language option was suddenly removed. Ever since then, I have been unable to properly navigate the application. Without the Turkish interface, I cannot find or access the deposit and wit...
I've been using the Binomo trading platform for a while now, and while their automated support bot does have a few useful features, it consistently fails to meet my actual needs. The bot often misunderstands my requests or gives vague and unhelpful responses, which has become increasingly frustratin...
I’ve been trying to resolve a problem with Binomo, but every time I reach out to customer service, I’m simply passed from one representative to another without any real solution. Each time I contact support, I have to repeat the same issue all over again, which is mentally draining and incredibly ti...
I’m completely locked out of my MEXC crypto-exchange account because the platform refuses to accept my new phone number and the entire recovery flow is buried in confusing, English-only menus. After I updated my mobile line, the SMS verification codes obviously began arriving at the old number, so e...