Prime Opinion Blocked My Surveys and Prevented Me From Using My $10 Visa Reward

I have been experiencing a serious issue with Prime Opinion since August 3. Without any clear explanation, the system suddenly began displaying a message stating, “You cannot participate in surveys due to the quality of your survey responses,” and I am now unable to participate in any surveys.

The website only indicates that I can use my points, but I am also unable to use or redeem the $10 Visa reward balance currently shown in my account. In other words, both my access to surveys and my ability to use the reward I earned have effectively been blocked.

Since yesterday, I have repeatedly contacted Prime Opinion through the support section of the website and provided detailed information about the issue each time. However, I have not received any response or assistance.

I request that my account be thoroughly reviewed, that this restriction be removed if it was applied incorrectly or without proper justification, and that my $10 Visa reward be made fully available to me or paid out without further delay. I also request a clear explanation of the reason for the restriction and a prompt resolution to this issue.