Binance Locked Me Out of My Account and Security Steps Keep Failing

I cannot access my Binance account. When I attempted a money transfer, it requested a passkey, but even after trying with my old device, it didn’t work. Now, the security steps keep failing, preventing me from logging in entirely.
This process is overly complicated and frustrating for users. Accessing my own account should not be this difficult. I’ve shared screenshots of the errors for reference.
I urgently request Binance to resolve this issue and restore access to my account. As a trusted platform, it’s your responsibility to provide efficient support for such critical problems. Please address this matter immediately and ensure smoother processes for account recovery in the future.


I am unable to log in to my Binance account on both the app and website. Each time I try, I encounter a "No passkey" error with a message advising me to use a different device, which doesn’t help at all. This issue has persisted, and I’m extremely frustrated. I’ve tried troubleshooting, but nothing ...

I am unable to access my Binance account because it keeps asking for a passkey that I never set up. No matter which device I try, I keep encountering the same issue. This problem is not unique to me—I have seen many others reporting the same issue. I have funds in my account that I need to withdraw...

I'm extremely frustrated with Binance right now. After my phone was reset, I tried to log back into my Binance account, but I keep encountering an error message. I have no idea how to get past this security step, and it's preventing me from accessing my account. I've been locked out without any clea...

I’m unable to access my Binance account through the mobile app on my phone. Every time I try to log in, I’m met with a message that says, “Use a passkey from a different device” or “Sign in using another method.” I don’t understand what this means, and there’s no clear alternative to proceed. As a r...
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