My Binance account got temporarily suspended, and I need to complete identity verification. What steps should I follow to resolve this issue?

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Xolvie Resolution Specialist28 Kasım 2023 06:16

Follow these video identification steps for temporarily suspended Binance accounts to speed up identity verification:
• Log into the Binance app and select [Verify Identity] or [Profile] > [Verifications]. Choose your country, enter accurate personal information, and take clear photos of your ID document with all relevant information.
• Use a quiet, well-lit space with a stable internet connection to start the video identification call. Be patient while an agent connects after tapping [Start Call]. Show your ID during the video call as instructed by the agent.
• After video verification, enter your phone number and confirmation code for SMS verification. Your video identification is complete. Get all information entered and verified in 15 minutes without refreshing the app. If issues arise, see [How to Complete Identity Verification](Binance guide link).

Video identification availability varies by region, so you should contact the customer service specific to your country or region.

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