I recently deposited a small amount of ₺225 into my Betwinner account, hoping to keep communication open despite several unresolved issues I've experienced with them in the past. To my surprise—but not entirely unexpectedly—only ₺200 appeared in my account. Yes, it’s just ₺25, but the issue here is not the amount—it’s the fact that it was short and that no explanation was provided.
This isn’t my first problem with Betwinner. Previously, they failed to credit a ₺9,641 deposit and never responded to my complaints. The platform used to be reliable and customer-focused, but now it feels indifferent and untrustworthy. I honestly no longer have any confidence in them, especially when it comes to larger sums.
I’m sharing this complaint not because I believe they will fix the issue—though they absolutely should—but to warn others. If a company can’t handle ₺25 transparently, what happens when you win a larger payout? Betwinner must be held accountable. I expect my missing ₺25 to be refunded immediately, and I urge others to be cautious before trusting this platform.