In October 2024, I started a BetterMe subscription but decided to cancel as I no longer wanted to continue. I followed the cancellation instructions in the app and believed the process was completed. However, I recently discovered that for the past three months, ₺350 has been deducted from my card every month despite my cancellation.
This is unacceptable, as I had no intention of continuing the subscription and was under the impression that it had been canceled. I urgently request that BetterMe immediately cancels the subscription, stops further charges, and refunds the unauthorized payments. I expect this issue to be resolved promptly and transparently, as it has caused unnecessary frustration and financial loss.
On August 20, 2024, I purchased a one-month BetterMe subscription and canceled it afterward. Despite this, the company reactivated my subscription without my consent, charging ₺350 from my card for three consecutive months. This unauthorized action is completely unacceptable. I demand immediate con...
I canceled my BetterMe subscription months ago after deciding the app wasn’t suitable for me. However, I just realized that for the past 4 months, the...
I originally signed up for BetterMe in June 2024 just to test it out and paid ₺179 at that time. I never used the service beyond that initial trial and even deleted the app from my phone shortly after. Recently, while reviewing my credit card statement, I was shocked to discover that BetterMe has be...
I initially purchased a one-month subscription to BetterMe, but I was shocked to see multiple unauthorized charges of ₺350 on my card without any prior notification. This is unacceptable and completely unethical. I have already canceled my subscription, but these charges should never have happened ...
Despite canceling my BetterMe subscription, the company continues to charge my card. I had previously accepted charges, assuming the issue would be resolved with the subscription cancellation I initiated. However, on November 12, 2024, an unauthorized charge of ₺115.64 was taken from my account. I ...
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