Despite canceling my BetterMe subscription, the company continues to charge my card. I had previously accepted charges, assuming the issue would be resolved with the subscription cancellation I initiated. However, on November 12, 2024, an unauthorized charge of ₺115.64 was taken from my account.
I am requesting an immediate refund for this charge. If my issue is not resolved promptly, I will escalate the matter to the Consumer Court. It is unacceptable for a service to disregard cancellation requests and keep charging customers without consent. I expect this matter to be addressed urgently and the refund to be processed without delay.
On August 20, 2024, I purchased a one-month BetterMe subscription and canceled it afterward. Despite this, the company reactivated my subscription without my consent, charging ₺350 from my card for three consecutive months. This unauthorized action is completely unacceptable. I demand immediate con...
I discovered that BetterMe has been charging my credit card every month without my consent. I only purchased a one-month package and never activated or agreed to any recurring subscription. I installed the app on my Android phone but never actively used it — not even the single month I initially pai...
I signed up for a 1-month subscription to BetterMe, but they have been charging my card every month without my consent since April 2024. Despite multiple emails to resolve the issue, I have received no response or solution. Every month, 98₺ is withdrawn from my account, and I have no way to cancel ...
In October 2024, I started a BetterMe subscription but decided to cancel as I no longer wanted to continue. I followed the cancellation instructions in the app and believed the process was completed. However, I recently discovered that for the past three months, ₺350 has been deducted from my card e...
On March 18, 2023, I purchased a one-month subscription to the BetterMe app. However, I was dissatisfied with the service and promptly canceled my subscription. Despite the cancellation, I discovered today that ₺234.82 was charged to my credit card at 01:07, and this has been happening monthly. Thi...
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