On August 20, 2024, I purchased a one-month BetterMe subscription and canceled it afterward. Despite this, the company reactivated my subscription without my consent, charging ₺350 from my card for three consecutive months.
This unauthorized action is completely unacceptable. I demand immediate contact from BetterMe and a full refund for all unauthorized charges. I did not agree to this renewal, and the company must take responsibility for their actions. If this issue is not resolved promptly, I will escalate the matter further. BetterMe must act now to refund my money and ensure that such practices do not continue.
In October 2024, I started a BetterMe subscription but decided to cancel as I no longer wanted to continue. I followed the cancellation instructions in the app and believed the process was completed. However, I recently discovered that for the past three months, ₺350 has been deducted from my card e...
Despite canceling my BetterMe subscription, the company continues to charge my card. I had previously accepted charges, assuming the issue would be resolved with the subscription cancellation I initiated. However, on November 12, 2024, an unauthorized charge of ₺115.64 was taken from my account. I ...
I subscribed to the BetterMe app for a one-month plan, but I recently discovered that ₺235 has been charged to my credit card every month for over a year. I received no notification or warning that the subscription would automatically renew if not canceled. Worse, I cannot find any contact number t...
I originally signed up for BetterMe in June 2024 just to test it out and paid ₺179 at that time. I never used the service beyond that initial trial and even deleted the app from my phone shortly after. Recently, while reviewing my credit card statement, I was shocked to discover that BetterMe has be...
I discovered that BetterMe has been charging my credit card every month without my consent. I only purchased a one-month package and never activated or agreed to any recurring subscription. I installed the app on my Android phone but never actively used it — not even the single month I initially pai...
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