BetterMe Charged ₺350 Repeatedly Without Notice – Demanding Refund

profile
Zeynep
January 16, 2025 9:46 am
168

I initially purchased a one-month subscription to BetterMe, but I was shocked to see multiple unauthorized charges of ₺350 on my card without any prior notification. This is unacceptable and completely unethical.

I have already canceled my subscription, but these charges should never have happened in the first place. If my refund is not processed immediately, I will take legal action to resolve this matter. How can such charges be made without informing your users?

If I hadn’t reviewed my card statements, I wouldn’t have noticed these deductions. This feels like a clear exploitation of your customers. I demand an immediate refund and a thorough explanation for this behavior. BetterMe must address this issue urgently.

January 20, 2025 3:20 pm (4 days after complaint)
Zeynep
Zeynep
January 20, 2025 10:58 pm

Hello, Better Me charged me 350 TL for two months in addition to my one-month trial fee of 179 TL. Upon my complaint, they refunded 350 TL, but I also want the payment from the previous month.

January 29, 2025 9:01 pm
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

BetterMe Unauthorized Charge and Lack of Contact – Requesting Refund

profile
Şeyma
October 25, 2024 1:37 pm
154

BetterMe Chargeback Request Unresolved

profile
November 13, 2024 2:50 pm
124
5
Sibel is very satisfied with the result
Resolved

BetterMe Charged Me ₺350 After Cancellation

profile
March 14, 2025 10:28 am
94

BetterMe Charged Me Monthly Without Consent After a One-Time Trial Purchase

profile
July 11, 2025 11:11 am
67
Report a Similar Issue