Hi Betterme! I see you're responding here, so could you please address my request as well? I signed up for a four-week BetterMe program advertised at ₺179. However, upon reviewing my bank statement, I discovered that I was charged ₺350. This unexpected charge is concerning, especially since the advertised price was significantly lower. Additionally, I'm unsure why the services outlined in the program description haven't been activated on my account. I kindly request an immediate refund for the difference of ₺171. Additionally, I'd appreciate clarification on why the advertised services haven't been made available. A swift resolution to this issue, including the processing of my refund, would be greatly appreciated.
I signed up for a four-week BetterMe program advertised at ₺179. However, upon reviewing my bank statement, I discovered that I was charged ₺350. This unexpected charge is concerning, especially since the advertised price was significantly lower. Additionally, I'm unsure why the services outlined i...
I purchased a 4-week plan from the BetterMe app for ₺179. I assumed the subscription would end automatically after the 4 weeks, so I didn’t cancel it. However, my account was charged ₺350 without any prior notification about the renewal or the price increase. I requested a refund, but I have receiv...
I signed up for BetterMe’s trial period 2-3 months ago for ₺179, but I canceled it after realizing the program wasn’t suitable for me. Despite this, the app continues to charge my card monthly. This is unacceptable, and I demand an immediate refund for all unauthorized charges. If BetterMe fails to...
I signed up for the BetterMe-Senior app some time ago but canceled my subscription about three months ago. Despite canceling, I’m still being charged ₺349 every month through my credit card. What’s worse is that I haven’t used the program at all, and yet the payments continue as if my subscription w...
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