BetterMe Refund Requested
Hi Betterme! I see you're responding here, so could you please address my request as well? I signed up for a four-week BetterMe program advertised at ₺179. However, upon reviewing my bank statement, I discovered that I was charged ₺350. This unexpected charge is concerning, especially since the advertised price was significantly lower. Additionally, I'm unsure why the services outlined in the program description haven't been activated on my account. I kindly request an immediate refund for the difference of ₺171. Additionally, I'd appreciate clarification on why the advertised services haven't been made available. A swift resolution to this issue, including the processing of my refund, would be greatly appreciated.
Hello! Thank you for your feedback. Please note that the final price is visible on the checkout page, as well as any other details about your subscription package. We cannot bill you until you confirm the order from your side. Unfortunately, we could not locate your plan under the email address you provided us here. Please reach us and we will gladly assist you further. Kind regards, team BetterMe
