Betebet Spent ₺11,220 from My Account Without Consent and Refused to Help Me

I’ve been a long-time user of Betebet, regularly playing slots and placing bets without issues—until now. I logged in recently and found that my balance had dropped from ₺11,500 to just ₺280. After checking the transaction history, I saw that someone had played ₺11,220 worth of roulette from my account—without my knowledge or permission.

I immediately contacted live support, hoping for a quick investigation and resolution. Instead, they brushed me off with a generic response: “Change your password.” That’s it. No investigation, no compensation, no accountability.

I didn’t authorize those bets, and this amount didn’t vanish on its own. This kind of security breach should be taken seriously. I have been a loyal player for years, and this is how I’m treated?