After the recent update, all the coins I purchased during the presale on Best Wallet have disappeared. When I log into the app, it takes me to an empty wallet instead of my original one. I’m using the exact same email address I used during the presale, yet none of my assets are showing up.
I've tried reaching out to customer service multiple times, but no one has responded. There’s no one I can contact directly, and I’m starting to feel completely ignored. I trusted this platform and invested my money (₺), and now I have nothing to show for it.
Best Wallet, I demand immediate action. Recover my original wallet and return my presale coins. Users deserve support, especially when their funds are at stake.
After a recent update, I’ve been completely locked out of my Best Wallet account. Every time I open the app, it skips the login screen and redirects me to create a new account instead. But even when I try to proceed, no verification email is sent to my inbox. This is not just a minor glitch—it's be...
After updating the Best Wallet app, I logged back into my account and was shocked to see that my Solaxy coins—purchased during the presale—are completely gone. The wallet now shows a balance of zero, and none of my coins are visible anywhere. I invested in these coins a long time ago and have been ...
I opened my Best Wallet only to find it completely empty—all my funds and presale tokens were gone! I never shared my information with anyone, and the only change I made was updating the app. After that, everything disappeared. I have tried researching solutions, but I can’t find a fix. There’s no ...
I deleted the Best Wallet app to reinstall it after an update, but now I can’t log back into my account. The app no longer accepts my email address—even though it’s the exact one I used when I first registered and accessed my wallet. I’ve tried everything, including replying to the official support...
I recently logged into my Best Wallet account, only to find that all of my assets were gone. Everything has disappeared—my balance shows zero, the transaction history is completely empty, and it looks like my entire wallet has been reset. I have no idea where my coins went or how this could have hap...
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