I purchased a Beko refrigerator, but it has been a nightmare. Despite having the same issue and receiving six visits from the service team and two replacement parts, the refrigerator still hasn't been repaired. In the end, they replaced a new part in the workshop instead of changing the product. They have ruined the originality of the device and keep making us victims. On top of that, the spare fridge they provided was broken and ruined all of my products. The service team provides casual answers, and the call center ignores the problem. If you are considering purchasing a Beko refrigerator, think 10 times before doing so.
My Beko refrigerator broke down. The call center told me that the motors have a 10-year warranty, but the service center said that while some models are covered, mine is not. The service center initially said they were giving me a discount and reduced the quoted price, but a few days later, they cal...
I am absolutely furious with my Beko refrigerator! I've owned it for 10 months, and ever since we bought it, it has been cooling poorly. Initially, we didn't pay much attention, thinking it was normal, but recently, everything we put inside has started to spoil and mold! We contacted the authorized...
I have been experiencing problems with my 9630 kex model refrigerator, which I bought from the Beko store in Sancaktepe about 3-3.5 years ago, for the last 6-7 months. At first, they told me there was no problem when I contacted the customer representative. My service process started 3 weeks ago. Th...
I recently had a Beko refrigerator installed by the authorized service team, but as soon as they left, I noticed serious defects. The door seals were coming apart, and the LED light cover was broken. Given these issues, I immediately requested a return. It has now been 15 days, and both customer se...
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