31825 We bought a Beko air conditioner. While buying it, we thought that we could get a good service. But when we created a service appointment, they gave us a 1-month period, but then we were told that we could come. Everything in my house is Beko, I made a choice in this way because I trusted the service. If it cannot provide this service or if it is short of the necessary staff, it means that the great Beko Arçelik is over. We are waiting for the elimination of the victimization and the installation of our air conditioner by the service. The installation of the product I just purchased cannot take 1 month, it has to provide the necessary service and staff. It cannot be said that there is intensity The money paid for the service was paid for the service, we want the victimization to be eliminated and the company to be warned and to give the service request immediately. Our air conditioner did not malfunction, it will be installed for the first time. (449310835)
In September 2022, I purchased a Beko 31225 model 12000 BTU air conditioner. The service team that came to install it in the Sanliurfa Haliliye Paşabagi neighborhood claimed that the internal infrastructure was ready. When we asked for the materials, they said they couldn't provide them because ther...
I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t rece...
I ordered a Beko 24,000 BTU air conditioner with code 32425 from the Aykoç store in Istanbul Gaziosmanpaşa on June 29, 2023. The service team completed the installation on July 4, 2023, which I appreciated. However, only one week later, the AC began to display a Ch 38 error and stopped cooling. I re...
My experience with Beko’s so-called customer service and authorized service has been nothing but a disappointment. On May 22, 2025, when the authorized service team came to install the washing machine, they noticed a dent on the front of the machine upon opening the package. They left the house with...
We purchased a Beko air conditioner on July 12, 2025, and were told it would be installed on July 21, 2025, between 9:00 AM and 11:00 AM. We explained...
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