I requested service for my Beko air conditioner for the first time, but no technician has contacted me. After waiting, the authorized service team finally called and offered an appointment a month later, which is completely unreasonable. Despite opening a second service request, I still haven’t received any follow-up or resolution.
This lack of responsiveness is unacceptable, especially for a brand like Beko. I expect my issue to be prioritized and addressed immediately. Waiting over a month for service is not a solution, and this delay has caused significant inconvenience. Beko, please take action to resolve this issue promptly and provide the service I need without further delays.
Despite repeatedly insisting that I do not want service, Beko continues to send technicians, yet none of them have been able to identify or fix the issue. I’ve been dealing with this ordeal for a full year. I’ve called for service multiple times—they replaced the control board, it didn’t work; they ...
I purchased a Beko air conditioner, and within just 1.5 years, I have had to call service more than 10 times. Despite multiple visits, no one has been able to fix the issue. I bought this unit for heating, yet it only blows cold air! Even the service technicians acknowledge the problem, but Beko ref...
With Beko's poor customer service, my patience is wearing thin. It's been 10 days since I reported water leakage from my Beko AC's external unit. I've been calling for an appointment nonstop, and guess what? They've given me an absurd 45-day wait for the appointment date. Who makes a service call 45...
I called the authorized service for my Beko refrigerator, which I purchased in March 2022, after it broke down. The service technician identified that several parts were faulty, but they informed me that these parts are not available in the factory's stock. I can't understand how parts for a two-yea...
I purchased a Beko washing machine at the beginning of January, and I’ve been deeply disappointed from the start. The machine is extremely noisy during operation, and what’s worse, it doesn’t clean the clothes properly. For a brand like Beko, this performance is unacceptable. I’ve had the service t...
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