From Izmir Gaziemir Beko branch, Delikanlı Ev Gereçleri San. Trade Ltd. Sti. I bought Airpods Pro 2nd Generation on May 20. I bought it for 4.850 TL with the campaign. It was said that the product will come from the Tire branch. On Monday evening, they were told that they did not have the product and the fee would be refunded. But on Tuesday, the campaign ended and the product price was 5.900 TL. I did not accept the refund and when the product arrived, I agreed to buy it. On Tuesday, May 23, the product entered Beko stocks. But the product is still not delivered to me. I call the Beko headquarters every day, we are interested, they say we will solve your grievances, but there is no solution-oriented response. When it is returned, it is said that we will solve it. But there is no information given when and how it will be resolved. By the way, Gaziemir Optimum branch says that if the product does not arrive by the end of the month, we will cancel it. It is said that we will solve it at Beko headquarters, we will respond, we will fix your grievances, but the product in stock is still not sent and information is not given when and under what condition the solution will be.
On April 2, I purchased a Beko refrigerator and dishwasher, and I requested that they be delivered to my new address on October 24. I also paid an additional ₺4,500 for the delivery fee by credit card. The total cost of the products was ₺47,700, so I paid ₺52,200 in total. I had my invoice issued on...
On July 16, 2023, I placed an order for an air conditioner at www.beko.com.tr with order number 100626960. Air conditioners were raised by 2000 TL after I placed my order. Today, 05/08/2023, they have still not delivered the air conditioner, they have not contacted me in any way, and they are waitin...
Today, Beko representatives called me regarding an air cooler I ordered on June 6, 2024, and said the order had to be canceled due to insufficient stock. I did not accept this and reiterated that I specifically wanted the product. I created an account on www.beko.com.tr, made the payment, and purcha...
On 08-02-2024, my spouse and I visited the Beko Akhisar Şekercioğlu branch to purchase a Beko km 99B dryer. A representative named R****** assisted us. When we mentioned the urgent need for the product, the representative assured us it would be delivered by the end of February. We made the payment i...
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