Beko KMX-90S Gray Model Tumble Dryer Delivery Delay
On 27.12.2023, he purchased the gray color of the KMX-90S model, which was sold as a launch price to be sold in January, from Tekirdağ Süleymanpaşa Akbulutlar Beko store, with the option of 6 installments. Today, on 12.03.2024, the machine is still missing. Look, it will be produced on February 17 last month. I repeat, they said it would be produced. I am calling every week. Today, it will be produced on 22-23-24 March! They say he will enter. They sold me a product that didn't exist and made me pay the 3rd installment. They shamelessly say let's refund the money today, anyway the price hasn't increased. On Beko's website, yes, the price has not increased because there is no stock :d They sell the product that the factory does not produce or do not have to the user to the user and keep them waiting for about 3 months. Until now, they did not call unless I called, and they did not make any effort to find a solution. The solution they came up with today was a refund. I am complaining about the Beko brand, which sold me a product they could not produce and kept me waiting for months.
Dear Customer, First of all, thank you for your interest in our company. We have received your complaint. We will contact you as soon as possible. As the Beko family, we wish you days filled with health and happiness. We are here for you 24/7, for your happiness. Beko Customer Communication Center
My problem still hasn't been resolved. It's like a joke...
My related complaint has been resolved. Thank you.
