BeautyPlus keeps charging me even though I canceled through the store — how can I stop these automatic charges?

Xolvie
Xolvie Resolution Specialist December 19, 2025 11:33 am

If BeautyPlus keeps charging you even after you canceled through the store, it’s usually due to a synchronization issue between the app and the payment system.

To stop the automatic charges, follow these practical steps:

• Verify the cancellation in the correct store: Check Google Play or the App Store to confirm the subscription is marked as canceled and note the exact end date. Save a screenshot.

• Check for multiple subscriptions: Sometimes there are duplicate plans (monthly/annual) or subscriptions activated under a different email or ID. Review your full subscription history.

• Temporarily remove payment methods: Remove your card or PayPal from the store to block new charges while the issue is being resolved.

• Restore purchases and log out: Open BeautyPlus, restore purchases, log out, and log back in using the same email you used when paying.

• Contact BeautyPlus support: Request written confirmation of the final cancellation and assurance that no further charges will occur, attaching proof of cancellation and evidence of subsequent charges.

Are you facing a similar situation? Let your voice be heard. Share your experience or file a complaint on Xolvie to seek a resolution.

Vote

Related Complaints

BeautyPlus Charged My Card $24 Despite Free Trial on App Store

profile
Sude
December 12, 2025 11:15 pm
-

BeautyPlus Free Trial Led to Unwanted $24 Charge

profile
Cahide
December 12, 2025 2:33 am
-

BeautyPlus Free Trial Charged Me $24 Through Apple

profile
Gizem
December 11, 2025 1:32 pm
-

Beauty Plus Subscription Raised My Phone Bill Without Approval

profile
Edanur
November 20, 2025 6:48 pm
-

Beauty Plus Charged $23 After Free Trial Despite Cancellation

profile
Sultan
November 16, 2025 2:42 am
-
beauty-plus-charged-23-after-free-trial-despite-cancellation-1.jpg

Beauty Plus Charged $23 Immediately After Free Trial on iPhone

profile
Cansu
November 06, 2025 2:21 pm
-

BeautyPlus Overcharged My App Store Account for Months

profile
Kübra
November 02, 2025 6:45 pm
-

BeautyPlus Free Trial Turned Into Unauthorized Annual Charge

profile
Beyza
November 02, 2025 6:25 pm
-

Unauthorized BeautyPlus Membership Charge Taken From My Card

profile
Enes
October 30, 2025 5:35 pm
-

Unauthorized BeautyPlus Charge on iOS Before Free Trial

profile
Nurefşan
October 30, 2025 3:57 pm
-

Canceled BeautyPlus Trial but Still Billed Annual Subscription

profile
Cemile
October 10, 2025 3:42 pm
-

BeautyPlus App Charged My Card Without Starting a Subscription

profile
Sezen
September 19, 2025 11:18 pm
-