BeautyPlus keeps charging me even though I canceled through the store — how can I stop these automatic charges?

If BeautyPlus keeps charging you even after you canceled through the store, it’s usually due to a synchronization issue between the app and the payment system.

To stop the automatic charges, follow these practical steps:

• Verify the cancellation in the correct store: Check Google Play or the App Store to confirm the subscription is marked as canceled and note the exact end date. Save a screenshot.

• Check for multiple subscriptions: Sometimes there are duplicate plans (monthly/annual) or subscriptions activated under a different email or ID. Review your full subscription history.

• Temporarily remove payment methods: Remove your card or PayPal from the store to block new charges while the issue is being resolved.

• Restore purchases and log out: Open BeautyPlus, restore purchases, log out, and log back in using the same email you used when paying.

• Contact BeautyPlus support: Request written confirmation of the final cancellation and assurance that no further charges will occur, attaching proof of cancellation and evidence of subsequent charges.

Are you facing a similar situation? Let your voice be heard. Share your experience or file a complaint on Xolvie to seek a resolution.