Hello. My four-year-old sibling subscribed to the BeautyPlus Premium annual plan without my knowledge, at a price of $7. I became aware of the situation three days ago, when I noticed that money had been charged to my card at 3:46 a.m. on July 8, 2025.
I immediately submitted a refund request through the Play Store, but when I did not receive any response to my first request, I submitted a second request the following day. However, my refund request with ID gpa.3306-2903-2552-42856.0 was rejected after remaining pending for two days.
Why should I pay for a subscription that I did not create myself? It is obvious that I am not using any of the features offered by this subscription. Charging a fee when no service is being used clearly violates the basic principles of consumer agreements. I respectfully request that the necessary refund approval be granted and that the amount rightfully owed to me be refunded to my bank account by BeautyPlus as soon as possible, without causing further inconvenience.
Today, on December 12, 2025, I approved the three-day free trial option for the BeautyPlus app through the App Store. Despite accepting only the free trial, $24 USD was charged to my card without any notification or additional consent. I did not receive any subscription confirmation, no invoice ema...
On September 21, I started a one-week free trial on the BeautyPlus app through iOS. During the trial period, I did not use the app at all. The app asked whether I wanted to receive a notification when the trial period ended, and I approved that option. However, today (October 10, 2025), an annual s...
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After starting the three-day free trial on the BeautyPlus photo editing app, $24 USD was charged to my account on the same day, December 12, 2025, even though I never requested a paid subscription. Although the trial period appeared as free, this amount was charged without any approval from me, whic...
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