Ten days ago, I returned my Veito Flow E9 electric water heater to the Bauhaus Bayrampaşa store. The return was for my order number 9151098367. During the return process, no explanation or information was provided to me. Since that day, the refund has not been credited to my account.
I have called customer service multiple times, and each time I was told that “someone will get back to you”, yet I have not received any updates or refund so far.
I request that this process be finalized immediately and that my refund be issued without further delay.
Nine days ago, I placed an order through Getir Büyük in Bursa, but even though I canceled it myself, the refund has not been processed. Despite contacting customer service multiple times, no action has been taken, and I have not received any response regarding the authorization code either. In my la...
On August 12, I purchased a 10 kg Bespoke AI™ QuickDrive™ dryer from Samsung.com with order number TR250812-95242899. During shipping, the product was returned to the warehouse before it reached me. However, Samsung’s system shows that I received the product, even though I absolutely did not. I have...
I purchased a product from Bauhaus’ online store and completed the return process at their Kağıthane branch. After handing over the item, the store asked me to send a photo of the return document via Bauhaus WhatsApp, which I promptly did. Weeks have passed, and I still haven’t received my refund. ...
I purchased a replacement head from Dyson’s official website on August 27. However, after returning the product, I was told that the refund of ₺3,999 would be issued in three installments. It has now been a month and a half, and the refund has still not been credited to my account. During this time...
I purchased two water dispensers from Arçelik, but they weren't cooling properly. After an authorized technician inspected and confirmed the issue, we requested a refund. The head office approved the return, and the service team collected the units from our home, initiating the refund process. Howe...
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