1

I Did Not Receive My Refund After Canceling My Order

Şeyma
Getir
August 26, 2025 12:06 AM22

Nine days ago, I placed an order through Getir Büyük in Bursa, but even though I canceled it myself, the refund has not been processed. Despite contacting customer service multiple times, no action has been taken, and I have not received any response regarding the authorization code either. In my last call, I realized that my request had not even been processed and that no attention was given to the issue. I urgently request a refund of the ₺439.45 payment and for my grievance to be resolved. This is the first time I have experienced such a problem, and I am expecting a solution.

Comments

Similar Complaints

Getir Canceled Order, but Refund Still Not Issued – Charged Anyway

Nisa
Getir
October 2, 2024 2:30 AM46

On September 29, 2024, I placed an order through Getir Büyük, but I later decided to cancel it. The app assured me that ...

Getir Didn’t Refund My Money for Wrong Items – Repeated Issue

Sabiha
Getir
February 13, 2025 9:19 AM58

On February 10, 2025, I placed an order on Getir, but one of the items was incorrect. I requested a refund, and they cla...

Getir Order Not Delivered & Refund Delayed

İbrahim
Getir
April 30, 2024 1:08 AM34

I placed an order with Getir on 21/04/2024, however it was not delivered, so I contacted customer support to cancel it. ...