I opened an account with TEB Bank specifically to easily withdraw money while abroad. When I tried to withdraw $200 from a Bank of America ATM in the U.S., which is TEB's partner bank, I didn't receive the cash due to an ATM error, yet the amount was deducted from my account. I immediately contacted TEB customer service, and they said they opened a case for me. However, 45 days have passed with no updates, and I recently experienced the same issue again, leaving me $400 short. If TEB doesn't resolve this quickly, I will pursue every available complaint channel. People choose your bank for convenient international transactions, and this lack of action is unacceptable. I demand an immediate solution.
On Wednesday, June 26, 2024, at 3:05 PM, I attempted to withdraw $300 from the ATM at the Bank of America branch located at 500 N Michigan Avenue using my Turkish Economy Bank (TEB) debit card from Turkey. The ATM completed the transaction but did not dispense the money. However, my bank statement s...
During an overseas purchase attempt with my TEB card, the transaction was declined by the merchant, yet the amount was still deducted from my account. While the successful transaction is recorded, the declined transaction does not appear in the merchant's system. Despite reaching out to TEB represen...
On Wednesday, June 26, 2024, at 3:05 pm I wanted to withdraw $300 from the Bank Of America ATM at 500 N Michigan Avenue Branch. However, the ATM completed the transaction without paying the money. I tried to withdraw money with my Turkish Economy Bank debit card from Turkey. The bank statement still...
TEB Bank places a hold on my credit card for ₺1200, which is just €26, even though I use the card abroad and have a low limit. Even the slightest delay results in a hold, regardless of any promise to pay. They cause hardship without any legal right to do so. It's unbelievable that such a large bank ...
I applied two days ago to close my TEB Bonus credit card and bank accounts, and I have been struggling with the process ever since. I tried contacting the phone branch multiple times but couldn’t get any results. I also attempted to reach them by email, but they were unable to assist me. My request ...
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