I Couldn't Withdraw My Money With TEB Card In USA
On Wednesday, June 26, 2024, at 3:05 pm I wanted to withdraw $300 from the Bank Of America ATM at 500 N Michigan Avenue Branch. However, the ATM completed the transaction without paying the money. I tried to withdraw money with my Turkish Economy Bank debit card from Turkey. The bank statement still shows that money has been withdrawn. BOA authorities told me that I need to solve the issue with TEB in Turkey. Because my account is in Turkey TEB. I forwarded the issue to TEB Customer Services. I still haven't got the money and the problem hasn't been solved. I request that the problem be resolved and the $300 be refunded to my account.
I learned from the email I received from TEB that my complaint could not be resolved positively. The issue that couldn't be resolved for 5 months was concluded in 2 days, but without a solution. In other words, the amount that was deducted from my account, even though I didn't withdraw it from the ATM, is not being refunded to me. Do you think this is a solution to the problem? Please do not trust the TEB card and send your children abroad. They might end up without money. They won't be able to withdraw money from the ATM and will be left in a difficult situation. When they are in distress, instead of receiving an apology from a Bank official, they might also lose the money in their accounts.
