For over two months, our Baby Wind branded swing cradle has been plagued by balance and rocking problems. Despite handing it over to the Ebebek store for repairs, we're constantly being given the runaround. The first service claimed to fix the issue, yet upon its return, the problem persisted, prompting another round of repairs. To our dismay, we discovered the product still hasn't been repaired. If you're not willing to stand behind the products you sell, why offer them in the first place? This ordeal has left us feeling frustrated and neglected. Please address the issue promptly, or I'll be compelled to exercise all my legal rights and file complaints across all platforms.
I purchased a Baby Plus Gourmet High Chair from Ebebek. After a while, a plastic part on the back broke. I requested the part from the store, offering to pay for it, but despite taking my information, they didn't follow up. When I contacted Customer Service, they said the store should assist, but I'...
On March 10, 2023, I bought a playpen from the Ebebek store. It's a Baby Plus brand. I had a problem with the product making noise, so I sent it in for repair not once, but twice. Unfortunately, it was returned to me both times without the issue being resolved. I've sent it in for repair for the thi...
I’m very frustrated with UPS regarding my recent order from Ebebek. The product has already reached their distribution center, and today was the scheduled delivery date. However, when I called to check, I was told it won’t be delivered until next week! Why should I wait another week for an item tha...
I purchased the Baby Plus Natural Wooden Co-Sleeper Crib for my baby while my wife was pregnant. Despite being marketed as safe for children up to 3 years old, it posed a severe safety risk when my 10-month-old began standing. The wooden parts of the crib, which were described as "non-coated," began...
I purchased a gray Baby Plus stroller on 15.06.2024. About 15–20 days after buying it, the wheels, the opening mechanism, and the canopy started to malfunction. I reported the issue to the store and handed the product over to them. However, my stroller was kept in the store for 25 days, never even s...
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