I purchased a Baby Plus Gourmet High Chair from Ebebek. After a while, a plastic part on the back broke. I requested the part from the store, offering to pay for it, but despite taking my information, they didn't follow up. When I contacted Customer Service, they said the store should assist, but I'm still left waiting with no solution in sight. It shouldn't be this difficult to obtain a spare part for a product they manufacture themselves. As a busy parent, dealing with this hassle is frustrating, especially when it affects the safety and comfort of my child during meal times. I urge Ebebek to prioritize customer service and provide a timely resolution to this issue.
I really need a spare part for my Baby Plus high chair, but I can't seem to find anyone to help me out. After reaching out to E-bebek and explaining the situation, they promptly redirected me, suggesting that I should get in touch with Baby Plus directly. Unfortunately, getting in touch with Baby Pl...
For over two months, our Baby Wind branded swing cradle has been plagued by balance and rocking problems. Despite handing it over to the Ebebek store for repairs, we're constantly being given the runaround. The first service claimed to fix the issue, yet upon its return, the problem persisted, promp...
On March 10, 2023, I bought a playpen from the Ebebek store. It's a Baby Plus brand. I had a problem with the product making noise, so I sent it in for repair not once, but twice. Unfortunately, it was returned to me both times without the issue being resolved. I've sent it in for repair for the thi...
In January 2023, I bought a Philips Avent straw cup from Ebebek. However, it was broken. My baby could only use it for one day. After that, he couldn't. When I went to Ebebek to get service or a refund, they told me they couldn't help because my problem was with Philips. They wouldn't give me a refu...
I purchased the Baby Plus Natural Wooden Co-Sleeper Crib for my baby while my wife was pregnant. Despite being marketed as safe for children up to 3 years old, it posed a severe safety risk when my 10-month-old began standing. The wooden parts of the crib, which were described as "non-coated," began...
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