I purchased a gray Baby Plus stroller on 15.06.2024. About 15–20 days after buying it, the wheels, the opening mechanism, and the canopy started to malfunction. I reported the issue to the store and handed the product over to them. However, my stroller was kept in the store for 25 days, never even sent for warranty service, and no solution was provided. The Baby Plus store did not stand behind the product and kept stalling me for 1.5 months. Although the stroller is under warranty, neither a replacement nor a repair was carried out, and I was left completely victimized. I also did not make any additional payments during this process. Since I could not get a result, I filed applications with the court and the Consumer Arbitration Board. My order/invoice number is N152024000298124. Due to all these issues, I request a full refund for the product.
On 11.05.2024, I purchased a Kraft Rambla stroller from Civil store. I was specifically told that it was long-lasting, that we could use it for many years, and that the product had a 2-year warranty. However, the stroller has now been sent to service a total of four times, and each time it remained ...
I've been experiencing various problems with the Goody X Plus stroller I purchased from Chicco for the past year and a half. The bumper bar and stroller components are constantly malfunctioning, and the product has also developed serious discoloration. These problems are recurring and negatively imp...
I purchased the Zalando Plus baby stroller, and within less than a year, it has broken down twice. My baby is only 9 months old, and the stroller is 7 months old. Recently, while my baby was seated, the stroller’s seat malfunctioned, leaving a dangerous gap where the safety strap couldn’t hold him s...
THY Baby Stroller Damage We traveled with the relevant airline from Istanbul Airport to Dalaman Airport on the 06:35 flight on 16.08.2023. The baby stroller of my daughter, which I handed over in good condition at the gate of the plane, was delivered to me in Dalaman Airport in a damaged and unusab...
On March 10, 2023, I bought a playpen from the Ebebek store. It's a Baby Plus brand. I had a problem with the product making noise, so I sent it in for repair not once, but twice. Unfortunately, it was returned to me both times without the issue being resolved. I've sent it in for repair for the thi...
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