On March 10, 2023, I bought a playpen from the Ebebek store. It's a Baby Plus brand. I had a problem with the product making noise, so I sent it in for repair not once, but twice. Unfortunately, it was returned to me both times without the issue being resolved. I've sent it in for repair for the third time and asked for a refund, but I still haven't heard back from them. Every time, I had to put up with 15-20 days of inconvenience. Right now, I'm still waiting, and it's really tough because my child doesn't have a crib to sleep in, which is causing a lot of stress. I would like to request a prompt refund or an exchange for a different product.
In January 2023, I bought a Philips Avent straw cup from Ebebek. However, it was broken. My baby could only use it for one day. After that, he couldn't. When I went to Ebebek to get service or a refund, they told me they couldn't help because my problem was with Philips. They wouldn't give me a refu...
I purchased a gray Baby Plus stroller on 15.06.2024. About 15–20 days after buying it, the wheels, the opening mechanism, and the canopy started to malfunction. I reported the issue to the store and handed the product over to them. However, my stroller was kept in the store for 25 days, never even s...
I purchased the Baby Plus Natural Wooden Co-Sleeper Crib for my baby while my wife was pregnant. Despite being marketed as safe for children up to 3 years old, it posed a severe safety risk when my 10-month-old began standing. The wooden parts of the crib, which were described as "non-coated," began...
For over two months, our Baby Wind branded swing cradle has been plagued by balance and rocking problems. Despite handing it over to the Ebebek store for repairs, we're constantly being given the runaround. The first service claimed to fix the issue, yet upon its return, the problem persisted, promp...
I purchased a Fisher Price teething rattle from an Ebebek store, and after only two days of use, the surface of the product began to peel. We started using it right after buying it, and the issue appeared very quickly. This is especially concerning considering babies put this product in their mouths...
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