I've been experiencing various problems with the Goody X Plus stroller I purchased from Chicco for the past year and a half. The bumper bar and stroller components are constantly malfunctioning, and the product has also developed serious discoloration. These problems are recurring and negatively impact the product's safety and usability. During this period, I've contacted authorized service centers four times. My first request resulted in a replacement, but subsequent requests, despite experiencing more serious problems, have been denied. My product is still under warranty, and my invoice number is BCK2024000000050. I've consulted with my lawyer and learned that I have a legal right to a replacement. Therefore, I urgently request that the product be replaced with a new one in a different color. Otherwise, I will file a complaint with the relevant authorities and exercise my legal rights to take the matter to court.
I purchased a gray Baby Plus stroller on 15.06.2024. About 15–20 days after buying it, the wheels, the opening mechanism, and the canopy started to malfunction. I reported the issue to the store and handed the product over to them. However, my stroller was kept in the store for 25 days, never even s...
I lost the front bar of my Chicco Goody Plus stroller at the airport. Unfortunately, despite searches, it couldn't be found. I contacted Chicco Turkey and Eser Puset for a replacement part, but they informed me it's not in stock and I'll be notified when it becomes available. Unfortunately, I haven'...
I bought a black Chicco Trolley stroller, and it's just not up to par. It frequently encounters issues while in motion, causing a great deal of frustration. I purchased it from Hepsiburada, and it would be great if you could reach out to me regarding this matter. It's barely been a year since I purc...
I purchased a Chicco stroller to transport my baby with ease, but it has turned into a complete nightmare. The front wheels constantly jam, making it extremely difficult to use. Every outing feels like a struggle, and I fear one day the stroller will get stuck and cause us to fall. Maneuvering is ne...
On 11.05.2024, I purchased a Kraft Rambla stroller from Civil store. I was specifically told that it was long-lasting, that we could use it for many years, and that the product had a 2-year warranty. However, the stroller has now been sent to service a total of four times, and each time it remained ...
Comments