I made purchases on the Azar app while logged in with my phone number, but now I can’t access my account or use any of the items I paid for. Every time I try to log in, it fails, and I get no response from customer support. I’ve reached out multiple times, but no one gets back to me.
The app shows the device name as “15.3,” which makes no sense because I’m using an iPhone 14 Pro Max. Clearly, there’s a technical issue on their end, but I’m the one left without access to my account and with no use of the money I spent.
I’m requesting a full refund for the purchases I can’t use. Azar, if you can’t provide access to what I’ve paid for, you must take responsibility and return my money. Ignoring your users is unacceptable. Fix this or refund me immediately.
I can’t log in to the Azar app on my iPhone 13 Pro Max in any way. When I try to open the app, it redirects me to another application, and I’m unable to log in. The problem started recently, and it continues even though I’ve tried using both Wi-Fi and mobile data. I deleted and reinstalled the app a...
I used the Azar app without any issues on my old Samsung phone. About a week ago, I switched to a new Note 14 Pro and downloaded the app again. However, whenever I try to log in, I keep getting the error message: “An error occurred, please try again in a few minutes.” Because of this, I cannot acces...
I made a payment through Apple for Azar and was charged, but the purchased stones were not added to my balance. Additionally, the product was listed as ₺649, but I was charged ₺1300 instead. This is completely unacceptable. On top of that, there’s no way to reach customer support, either through the...
For about a week, I have been unable to log into my Azar account on my iPhone 16 Pro. Each time I open the app, I encounter a connection error, even though my internet connection works perfectly. The problem continues whether I use Wi-Fi or mobile data, which makes it clear the issue is with the Aza...
For almost two months, I have been unable to log in to the Azar app on my iPhone 15 Pro Max. Each time I attempt to log in, I repeatedly receive the error message: “100/100 network error.” I have already tried the following troubleshooting steps: Deleting and reinstalling the app Restarting my de...
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