I made a payment through Apple for Azar and was charged, but the purchased stones were not added to my balance. Additionally, the product was listed as ₺649, but I was charged ₺1300 instead. This is completely unacceptable. On top of that, there’s no way to reach customer support, either through the app or online. It feels impossible to get any help or resolution. This experience has left me questioning the security and reliability of Azar. I urge others to be cautious when making payments through this platform. I demand a full refund for the overcharged amount and the stones I purchased. Please resolve this issue promptly and improve your support system.
I made purchases on the Azar app while logged in with my phone number, but now I can’t access my account or use any of the items I paid for. Every time I try to log in, it fails, and I get no response from customer support. I’ve reached out multiple times, but no one gets back to me. The app shows ...
I’ve been trying to buy stones on Azar, but no matter what I do, the purchase won’t go through. I’ve tried using my bank card, a credit card, and even attempted payment through mobile billing, but none of them worked. Each time, I get an iTunes error, and the transaction fails. I’ve made multiple a...
I'm deeply frustrated and disappointed with the Azar app for unauthorized withdrawals from my bank account. On April 10th, my account was charged three separate times for ₺240 each, even though I never deposited money, purchased any subscription, or made any in-app purchase. This happened without a...
On September 18, 2025, I purchased a 24 TL "precious stones" package inside the Azar app on my iPhone. However, since that date, I have been completely unable to use what I paid for. Each time I try to log into the app, I receive the error message: “Please check your network connection and try agai...
I purchased coins on Azar, but after the transaction, I received an error message and cannot use what I paid for. Despite the payment going through, my purchase was not credited to my account. There is no customer support to contact, and I have no way of getting help. I paid for this service, yet I...
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