My experience with Avis turned out to be regrettable. Thinking they were a "corporate" company, I went to Avis for the first time and they directed me to rental places in obscure streets. I made a 4-day rental through their website, requesting a corporate invoice, and was told that I could extend it anytime. On the 4th day, when I asked for a 2-day extension, they demanded nearly 50% more than the daily rate over the phone. Frustrated, I decided to visit their office and expressed my disappointment. The gentleman there assured me that I would be charged the regular price and extended the rental. I returned the vehicle in perfect condition and filled the tank to the brim at a gas station near Antalya Airport entrance. However, they arbitrarily deducted 128₺ from my deposit and completely ignored my request for a corporate invoice. Where is the corporate aspect of this company?
I rented a car through Avis at Batumi Airport for the period of June 18–20. Since returning the vehicle, I’ve been trying to obtain an invoice for the rental, and the experience has been nothing short of frustrating. I first contacted the customer service line at 444 28 47, and because it was an in...
I attempted to rent a vehicle from Europcar through their website, using my friend's credit card for payment. When I arrived at their location, I was informed that the process I followed online was not valid. They offered to cancel the reservation and assured me that I would receive a refund. I acc...
I recently rented a car for three days from the Avis branch at Elazığ Airport. During the vehicle return process, they pointed out that the car was quite dirty and that a cleaning fee would be applied. By 'dirty,' they meant there was a bit of dust and dirt – a somewhat laughable expectation conside...
I rented a car from Avis Dubai for 8 days, and everything seemed fine during the trip. But after returning to Turkey—nearly 3 months after my rental ended—I discovered that Avis had charged my credit card three separate times without my authorization. These transactions were completely unexpected a...
I made a reservation on the Avis website on September 27, with reservation number 3928-8471-TR-5, and completed the transaction by charging 3747.99 TL to my card. However, when I arrived to pick up my Avis rental car at Podgorica airport in Montenegro on October 5, I was informed that the vehicle I ...
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