My 2021 Audi A3 Sedan is still covered by the manufacturer's warranty, but when the battery and fuse box failed, I had to call roadside assistance for a tow to the Vosmer Bornova branch in Izmir. The branch, on the other hand, claims that the repair is not covered by the warranty and insists that it is the fault of the user, demanding payment for the repair. As a result, my car has been stranded for 15 days at the service center. When the roadside assistance technician loaded my car onto the tow truck, they jump-started it and it started. They restarted it and unloaded it when they arrived at the service center. They're now claiming that multiple jump-starts at the service center caused the fuse box to burn out, and they're demanding that I pay the bill. I'm not sure how my user error could have caused the fuse box problem.
I own a 2021 Audi A3 1.5 with 58,000 km on it. All regular maintenance has been performed on schedule at Avek Audi Authorized Service in Istanbul. My extended warranty expired about 2–3 months ago. Today, the battery warning light came on along with an electrical system fault message, followed by “...
I purchased my Audi A3 brand-new in 2016 and have had all maintenance performed at Audi Acarsan’s authorized service center in Gaziantep. In August 2023, I replaced the car’s original battery at the same service center. However, in June 2024, just three days after another routine service, my vehicle...
Hello, I purchased a Toyota Corolla 1.5 Flame X from a Turkey-Izmir Toyota dealer in January 2023. Last night, around 8 o'clock, my vehicle gave a coolant warning, and I immediately pulled over and called the Toyota Roadside Assistance number to have it towed to an authorized service center. After a...
I purchased my 2023 Audi A3 brand new. Since day one, I've been experiencing transmission vibration and knocking. This problem becomes more pronounced, especially when the transmission warms up. I've visited an authorized service center three times so far. My first visit was to the Fethiye Başaran A...
I took my 2015 Audi Allroad to the authorized Automol service due to water damage in the electronic control unit. All maintenance has always been done at the authorized service. They told me the unit had to be replaced but couldn’t find the source of the leak. I paid over ₺30,000 and got my car back...
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