Audi Sold Me a Faulty 2015 Allroad and Refuses to Cover Water Damage Repairs

Audi Sold Me a Faulty 2015 Allroad and Refuses to Cover Water Damage Repairs
Audi Sold Me a Faulty 2015 Allroad and Refuses to Cover Water Damage Repairs
Aytunç
Aytunç
Audi
February 14, 2025 4:07 PM22

I took my 2015 Audi Allroad to the authorized Automol service due to water damage in the electronic control unit. All maintenance has always been done at the authorized service. They told me the unit had to be replaced but couldn’t find the source of the leak. I paid over ₺30,000 and got my car back. After 1-2 weeks, I noticed dampness in the same spot and returned to the service. This time, they claimed the water was coming from the sunroof mechanism, and the replacement part ordered from Germany would cost over ₺50,000. When I called Audi Türkiye, they got back to me after 3-4 days, stating that since the car is 10 years old, there’s no warranty coverage. I’m 50 years old and have owned around 20 German cars, but I’ve never encountered such an absurd issue. Engine and mechanical parts may wear out over time, but how does a sunroof frame crack? Either there’s a material quality issue or a manufacturing defect, as this part is constantly exposed to sun, rain, and cold. I refused to pay for the repair. If water gets in again and damages the control unit, would it be my fault? I expect Audi to stand by its vehicle and fix this issue.

Comments

Similar Complaints

2023 Renault Clio Water Leak Issue - Request for Resolution

Dilara
Dilara
Renault
August 4, 2024 4:35 PM141

I own a 2023 Renault Clio with 18,000 km on it. On July 10, I took it to Zamanlar Automotive service in Antalya, Turkey,...

2023 Renault Clio Water Leak Issue - Request for Resolution
1

I Noticed a Crack in the Sunroof of My Skoda Kamiq

Namik
Namik
Skoda
December 12, 2023 9:15 PM138

I noticed a crack in the sunroof of my Skoda Kamiq, a car that hasn't even completed its first year and is still under w...

I Noticed a Crack in the Sunroof of My Skoda Kamiq
I Noticed a Crack in the Sunroof of My Skoda Kamiq
I Noticed a Crack in the Sunroof of My Skoda Kamiq
I Noticed a Crack in the Sunroof of My Skoda Kamiq
+1
1

Audi Kept My Q7 for 15 Days Did Nothing and Unnecessarily Replaced My Battery

A.ensar
A.ensar
Audi
February 15, 2025 9:43 AM21

I took my Audi Q7 to the authorized service, where it stayed for 15 days without any repairs being done. After pointless...

1

Fiat Egea Urban: Rear Window Water Leak, Warranty Denied

Ergun
Ergun
Fiat
October 2, 2025 9:11 PM58

I want to share the problem I experienced with my 2023 Fiat Egea Urban, which started taking in water from the rear wind...

Attention Volkswagen Buyers: Tiguan Sunroof Leakage Issue

Atakan
July 6, 2023 2:51 PM39

I want to warn everyone who is thinking about buying a Volkswagen about a serious problem with the sunroof leaking. Even...