I bought a brand-new Audi A3 in March 2021. But after only 16,000 kilometers, something went wrong with the car's drive. For the same problem, it was sent to the service center four times. On its last visit, it was in the service center for almost three months because its brain was broken and it needed a part from Germany. My request for a refund was turned down, which is a shame. Five more times, software and part problems sent the car back to the service center. Audi and Doguş Oto were both a disappointment in the end. Being the owner of an Audi used to be my dream, but now it's my worst nightmare. I'm not happy at all with what happened, so I'm going to file a complaint.
Dear Sir/Madam, I purchased an Audi A3 in May 2021 in Turkiye, and from the very first day, I have encountered various software errors. This situation has seriously undermined my trust in your brand. I am bringing these issues and the difficulties I have faced to your attention and request an urgent...
I bought a brand-new Audi A4, and after just 1-1.5 months, I noticed it started pulling to the right. At first, I assumed it was a simple alignment issue, so I took it to a local shop. After checking it with their equipment, they told me there was no visible issue and advised me to go to the officia...
Dear Sir / Madam I went to Local Authorized Audi Service (Doguş Oto Cankaya) due to chronic problems in the SOS control unit in my 2021 model Audi A3 Limousine. After a long waiting period, they told me that the SOS control unit will be replaced under warranty. In addition, they replaced the two fro...
I purchased my 2023 Audi A3 brand new. Since day one, I've been experiencing transmission vibration and knocking. This problem becomes more pronounced, especially when the transmission warms up. I've visited an authorized service center three times so far. My first visit was to the Fethiye Başaran A...
I own a 2012 Audi A5 2.0 tfs Quattro with only 114,000 kilometers on the clock, and I've had it serviced at the Audi authorized dealership for the past 11 years. On February 9, 2022, at 105,000 kilometers, I paid a whopping 31,600 Turkish Lira at Doguş Oto Maslak for a clutch replacement. When I rel...
Comments