My New ASUS ROG Crosshair Hero (Wi-Fi) Has Issues With CPU Visibility
My motherboard recently faced issues, underwent repair at your service, but the problems persist. After receiving the product, I encountered CPU visibility problems, freezing, and even RAM errors. Seeking clarity, I tested different hardware with an ASUS ROG Crosshair Dark Hero motherboard, encountering no issues. Upon returning the motherboard to you, I was assured there were no problems. However, upon assembly and testing, the same issues persisted. Windows boots, but the system freezes intermittently, sometimes resetting. The Q-code screen displays 'CPU not found' with a red LED below, indicating a CPU issue. At times, it resets, indicating RAM problems. I'm baffled by the cause. My product is an ASUS ROG Crosshair Hero (Wi-Fi) model with X570 chipset, Ryzen 9 5900X processor, Corsair 3600 Pro RGB RAM, ASUS ROG Strix RX 6750XT 12GB GPU, ASUS TUF 750 fully modular PSU, and Corsair H150i 360 liquid cooling. I want to use this motherboard but face persistent issues. Service Ticket: 23CYUQJN.
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