Asics Ripped Shoes Return Lost For 3 Months

71

I noticed a rip in the Asics shoes I bought. I submitted the product for inspection. It was determined that the damage occurred as a result of user error. I still haven't received my shoes, even though they were returned to me over 3 months ago. After reaching out to customer service, they directed me to Yurtiçi Kargo. When I contacted Yurtiçi Kargo, they informed me that no package had been sent in my name. It's quite amusing... I really hope that someone comes across my writing and is able to find a solution...

April 22, 2024 1:24 PM (5 minutes after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. We have initiated our investigations regarding the issue and will contact you during the day. Asics Customer Experience Center

Mehmet
April 23, 2024 3:37 PM

You said you would call during the day, but you still haven't contacted me.

Mehmet
April 24, 2024 1:17 PM

I am patiently waiting for your call.

Mehmet
September 21, 2024 12:16 PM

My previous order has not arrived despite all this time passing.

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