I noticed a rip in the Asics shoes I bought. I submitted the product for inspection. It was determined that the damage occurred as a result of user error. I still haven't received my shoes, even though they were returned to me over 3 months ago. After reaching out to customer service, they directed me to Yurtiçi Kargo. When I contacted Yurtiçi Kargo, they informed me that no package had been sent in my name. It's quite amusing... I really hope that someone comes across my writing and is able to find a solution...
I bought a shoe on 04.02.2023 from Asics Turkey online shop for my daughter( invoice attached)Although my daughter wore it only 3 days at trainings after a short while (2-3 months) shoe toe stitches were damaged. I attached the detailed photos. Then i sent the shoes for inspection to Asics Turkey. (...
Hello, On June 26, 2023, I made the mistake of ordering a pair of shoes from the Asics Turkey website. I waited 1.5 weeks for delivery, and the package supposedly arrived on Saturday. However, they returned the package without informing me. When I called customer service, I expressed my displeasure ...
About six months ago, I purchased a pair of Asics sneakers from the Boyner store in Mall of Istanbul. I wore them only for light, everyday use—no sports, no harsh conditions, no impact. I took great care of them. Still, both shoes tore at the exact same spot, in the same way. This is clearly a manuf...
I purchased a pair of Asics running shoes for ₺7,000, expecting them to be durable and long-lasting. I chose Asics over Nike and Adidas, thinking I was investing in premium quality. But within just two months, the shoes started to tear—completely unacceptable for such a high-priced product. When I ...
Dear Asics Global Support, I am writing to express my deep dissatisfaction regarding a warranty claim I submitted through Asics Turkey (via Marlin Spor, Request ID: 29411597) for a pair of Asics shoes I purchased locally. After only 3 to 4 months of regular use, the front section of the shoes becam...
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