I bought a shoe on 04.02.2023 from Asics Turkey online shop for my daughter( invoice attached)Although my daughter wore it only 3 days at trainings after a short while (2-3 months) shoe toe stitches were damaged. I attached the detailed photos. Then i sent the shoes for inspection to Asics Turkey. (Delivery receipt attached). Even this is product fault they informed this is not on guarantee. After then another story. They havent sent even our fault shoe back to us and there is no answer. I guess they lost it. I will also start legal transaction to solve our problem. I am waiting from them to replace our shoe or refund our money.
On October 1, 2023, I bought my Asics brand sports shoes from the Espark Sportive store in Eskişehir, and I've attached the receipt. Due to the weather circumstances at the time, I didn't get to wear the shoes very often. However, in March 2024, I discovered deformations and tears in the mesh fabric...
Hello, On June 26, 2023, I made the mistake of ordering a pair of shoes from the Asics Turkey website. I waited 1.5 weeks for delivery, and the package supposedly arrived on Saturday. However, they returned the package without informing me. When I called customer service, I expressed my displeasure ...
I purchased a pair of Asics sneakers for my daughter from the Istanbul Kurtköy Viaport store. Within 6 months to a year, the fabric on the front of the shoes started tearing. Despite limited use—my daughter is 18 and only wears them occasionally—the shoes wore out far too quickly. I returned them t...
My 10-year-old daughter wears Asics shoes for her volleyball training at an indoor gym. She loved her pair, which we bought specifically for her practices. But unfortunately, the shoes started to wear out way too quickly. Before the warranty period even ended, the shoes were already torn and worn do...
I purchased the Asics Gel-Trabuco 12 Gore-Tex model from Gök Yiğit Sports in July 2024. After the store shut down, I tried to contact Asics Turkey directly to report a quality issue and request a product inspection. When I explained the situation, they told me they had collected unsold stock from t...
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