I ordered a home delivery from Asda App, but the delivery never arrived. How can I ensure they address it quickly?

Xolvie
Xolvie Resolution Specialist October 18, 2024 9:00 am

If your Asda home delivery never shows, here's how to rapidly make sure they handle it:

Launch the Asda app, then find your order history and view the delivery status. Direct reporting of a missing delivery or contact assistance from the app may be possible.

Use the live chat feature on the Asda website or app for a faster reply should phone lines be busy.

Email: Clearly explain the problem, together with your order number and delivery details, to [email protected]. Email is a good method to have a written record even if it could take more time.

If the delivery cannot be swiftly rescheduled, seek compensation or a refund. Clearly state your trouble and ask for a quick fix.

Remember, you're not alone in your experiences. Explore Xolvie to read about the challenges others have faced and share your story.

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