Hello there! I recently bought Minecraft from the app store and had to delete it due to technical difficulties. When I tried to re-download the game, I was prompted to make the same purchase! This is unjust because I've already made the purchase and only had to uninstall the app from my phone. I double-checked my user information and found it to be correct, but despite contacting support, I have yet to receive a response. As a paying customer, this is extremely infuriating, and I believe my rights are being violated. So I'm reaching out for assistance, and I kindly request that the problem be resolved. I believe in ethical business practices, and I hope we can reach an agreement soon. Thank you for your time and consideration.
I previously purchased Minecraft, but my young nephew accidentally deleted it from my device. Now, when I try to reinstall the game, it is asking me to pay again, even though I already paid for it before. Since I purchased the game once, I should be able to download it again for free, but that’s no...
Hello, I recently purchased Minecraft, but I’m unable to log into the game. Every time I open the launcher, it sends me back to the purchase page—even though I already bought it. When I try clicking the purchase button again, it redirects me back to the download screen in an endless loop. I’ve trie...
Hello, my son attempted to purchase and download Minecraft from Minecraft.net on his PC. However, our bank account was charged twice for the purchase, and the game did not download successfully. This is unacceptable, and I request an immediate resolution. The duplicate charge must be refunded as it...
On November 17, two Minecraft products appear to have been purchased through my Microsoft Store account without my knowledge or approval. The order nu...
Hello, today I purchased Minecraft for ₺509, but although the money was deducted from my account, the site showed an error, and I never received the game. This was my last money, and I am desperate for a resolution. I need urgent assistance to either get my Minecraft access or receive a full refund...
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