5
Resolved

Microsoft Store Unauthorized Minecraft Purchases Charged Without My Consent

November 18, 2025 3:38 AM27

On November 17, two Minecraft products appear to have been purchased through my Microsoft Store account without my knowledge or approval. The order numbers are 3645639390 and 1406127430. A total of ₺3,198 was charged to my credit card for these transactions. At 02:54 a.m. on November 18, I received notifications about these purchases, and I suspect that my account may have been compromised. I did not notice any email or password changes on my account, but these transactions were carried out entirely without my consent. I have not yet contacted Microsoft customer service. I request that these unauthorized purchases made through my account be canceled and the charged amount refunded to me. I urgently request assistance regarding this issue.

Comments

Similar Complaints

1

Unauthorized Charges from Microsoft Store: Seeking Refund

March 24, 2024 1:49 PM26

I am frustrated by the fact that Microsoft Store made unauthorized charges to my credit card, even though I don't have a...

Unauthorized Charges from Microsoft Store: Seeking Refund
Unauthorized Charges from Microsoft Store: Seeking Refund
Unauthorized Charges from Microsoft Store: Seeking Refund

Twitch Wrongly Charged My Card for Bit Purchases — I Demand a Refund

September 15, 2025 2:09 PM23

On September 15, 2025, four unauthorized payment transactions were made from my Twitch account, totaling ₺3,243. The pur...

Unauthorized Steam Charges on My Credit Card - I Need a Full Refund

November 15, 2025 9:52 PM60

On November 13 and November 15, 2025, four unauthorized transactions were made from my credit card to steamgames.com. Th...