Resolved

Microsoft Store Unauthorized Minecraft Purchases Charged Without My Consent

27

On November 17, two Minecraft products appear to have been purchased through my Microsoft Store account without my knowledge or approval. The order numbers are 3645639390 and 1406127430. A total of ₺3,198 was charged to my credit card for these transactions. At 02:54 a.m. on November 18, I received notifications about these purchases, and I suspect that my account may have been compromised. I did not notice any email or password changes on my account, but these transactions were carried out entirely without my consent. I have not yet contacted Microsoft customer service. I request that these unauthorized purchases made through my account be canceled and the charged amount refunded to me. I urgently request assistance regarding this issue.

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